What is your return policy?

We allow you to return any product purchased from us within 30 days for an exchange or complete refund, whichever you prefer. All we ask is that the goods you return are unopened in their original packaging, and undamaged when you return them to us.

We do not refund any shipping charges that you incur when you return the products to us, unless the products were defect upon arrival.

What is your privacy policy?

Your privacy is very important to us, and we feel you should know how we use the information you provide to us.

The personal information you provide when ordering from The Weight Loss Institute is stored on our secure server. The Weight Loss Institute does not store any credit card information.

You can rest assured that the personal information you provide to us will never be shared with any third party.

The Weight Loss Institute web site contains links to other web sites. The Weight Loss Institute is not responsible for the privacy practices or the content of these web sites.

If while ordering or in a contest entry, you indicated that you would like us to keep you updated on special offers and information about new products, we will send you these updates by e-mail. If you decide at any time that you do not want to receive these emails from us, just send an e-mail message to unsubscribe@weight-loss-institute.com indicating your preference not to receive updates or click the “unsubscribe” link provided at the bottom of every email we send to you.